Service Delivery Operative

Are you ready to join a dynamic team where your skills will make a real impact? We are seeking an enthusiastic Service Delivery Operative to support our rapidly growing warehouse team. This is an excellent opportunity for career development and is perfect for someone looking to establish a career in a large company.

We operate at the highest levels of data security, and our warehouse operatives are crucial to our secure workflow. By tracking, monitoring and processing all documents for complete destruction, our warehouse operatives ensure our customers data remains safe and our operations run smoothly.

Join us and be a vital part of our success!

The main purpose of the SD Operations Team is to track, check and protect our customers information at all times. This involves the safe and careful physical and mechanical handling of customer records, providing high standards of storage and indexing., Completing relevant paperwork as required and following the documented processes in the procedure's manual, ensuring the highest standards of accuracy and attention to detail, is necessary.
Correct use of the O'Neil Records Management system and ensuring records are picked, handled and stored appropriately is required.
Recording incoming boxes, files and documents and storing them in the correct warehouse location is essential.
Retrieving customer boxes, files, and documents in preparation for dispatch or destruction and placing them in the correct warehouse location while accurately recording all movements is necessary.

Experience working in fast paced roles
No issues working at heights
No issues with physicality
Accuracy and attention to detail
Full driving licence would be beneficial but not required
Good verbal and written communication skills
Good team-working skills
Basic IT Skills

Life assurance scheme
Employee Assistance Programme
Annual Leave entitlement
Pension %
High street discount programme

We store and manage over 22 million items including archive boxes of document files, film and computer tape across a variety of secure storage facilities nationwide. Including cold war Air Force shelters for some of our heritage pieces we store on behalf of the leading museums.

Our customers depend on us to manage their historical archives, and our team is proud to support them with their document management needs. From museums to the NHS, from the Ministry of Defence to Legal firms.

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.