Service Desk Engineer - 2nd Line - MSP
Microsoft
Service Desk Engineer - 2nd Line - MSP
£29000
Microsoft, Princes Risborough, Buckinghamshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 12 Sep | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: b1363ff2a931409bbfc9c38381735f08
Full Job Description
Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, 3rd Line Support
Previous experience in an IT Support, preferably to 2nd Line Support role.
Experience of working within a school, academy or College would be very highly desired and advantageous.
Previous experience in an MSP environment would be great but is not a necessity.
Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony
Experience supporting Office 365 is a must.
Excellent customer services skills with a passion for providing a customer facing first class service.