Service Desk Manager

We provide technologies and IT services that directly impact operational policing. From the equipment that frontline officers require to be able to make decisions on the street, big data and analytics, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!

The IS Service Desk Manager is responsible for designing, developing and managing innovative frontline IT support services delivered to the force through multiple contact channels, driving continuous service improvement to meet the changing needs of the Force.

You will also be the lead for the IS Apprentice programme, working with college tutors to build the opportunities for apprentices in the department.

We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire. Joining the Information Services team, you can expect to be working alongside great people. We are committed to investing in professional development, training and accreditation.

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer. However, an agreement has been made whereby all tenure and length of service will be honoured.

Vetting Level - Management- you must have resided in the UK for at least the last 5 years

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.