Service Facilitator

This is an exciting opportunity for an enthusiastic and highly organised individual to join the REACH Team as a Service Facilitator. As Service Facilitator, you will be working as part of a fast-paced team, supporting with the implementation of an electronic care planning system and undertaking day to day organisational and some administration duties. You will work alongside a variety of colleagues at all levels helping to contribute to the daily smooth running of the service. You will be maintaining and updating information using an electronic rostering and scheduling system and allocating referrals for packages of support to the most appropriate support teams, to help ensure a timely delivery of service.

We are looking for someone who can take a pro-active, flexible approach and is able to use their initiative and take responsibility for monitoring, maintaining, updating, and recording of data.

You should have a high level of organisational skills and the ability to respond appropriately to telephone and emails enquiries from internal and external stakeholders and have good interpersonal skills and the ability to work collaboratively with others.

Reablement and Community Home Support (REaCH) is a short-term service providing care to Stockport residents aged 18 years and over. REaCH provides a variety of services including Reablement, End of Life and Night services.

In this role you are entitled to a variety of competitive benefits including a generous holiday entitlement, membership of the Local Government Pension Scheme, employee discounts, enhanced maternity and paternity leave, health, and wellbeing support and more. You will also receive a comprehensive induction, training, and mentoring programme, excellent management support and appraisal, together with professional career development.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We're keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions., Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.