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Service Improvement Manager

Mersey and West Lancashire Teaching Hospitals NHS Trust, Southport, Sefton

Service Improvement Manager

Salary not available. View on company website.

Mersey and West Lancashire Teaching Hospitals NHS Trust, Southport, Sefton

  • Full time
  • Temporary
  • Onsite working

Posted 2 days ago, 19 Dec | Get your application in today.

Closing date: Closing date not specified

job Ref: 3ece2ff38640462ea52eb4ab9dbda2bf

Full Job Description

  • Provide support to the Care Groups management and clinical teams to ensure delivery of efficient and effective projects to drive continuous improvement.
  • Work closely with HR colleagues to support organisational development and with finance colleagues to ensure any service change delivers value for money and quality improvement.
  • Be responsible for planning, facilitating and delivering specific projects, using appropriate tools and techniques which facilitate optimum operational performance and quality improvement.
  • Utilise appropriate methodology to focus change and improvement initiatives on meeting a range of improvement outcomes; improved clinical outcomes, enhanced patient experience, patient safety, and service efficiency.
  • Provide quality improvement advice and analysis to project teams to support decision making.
  • Work closely with key stakeholders to agree project scoping, collect data, deliver improvement workshops, support staff to own and implement change and monitor the outcomes of the service improvement projects.

    The post holder will be responsible for the project management of designated projects within the 24/25 cancer improvement programme. We are looking for a highly motivated individual who can work well with others, develop excellent engagement with stakeholders and strong collaborative networks.
    • The post holder will have an understanding of quality improvement methodology and a record of delivering service improvements. Knowledge of project management principles and practice and how they deliver successful projects is essential. Excellent communication and organisational skills are essential, along with the ability to analyse complex information and produce concise communications. This is an excellent development opportunity to work on the cancer improvement programme delivering improvements to patient pathways, enhancing the patient experience.

    Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements:
  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

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