Service Manager

This is an exciting opportunity to lead the Council's resource centre for single people affected by homelessness in Haringey.

Mulberry Junction comprises of a small multi-disciplinary team working to deliver a co-produced and psychologically informed support service to prevent and tackle homelessness. This role will be varied, community facing, fast paced and outcomes focussed.

As Service Manager you will work with the Deputy Manager and other operational managers to coproduce the service with guests and staff to provide a safe, welcoming, and engaging environment for all. You will oversee recruitment, team development and learning opportunities to capacity build. You will empower our guests, staff and partners to work collaboratively, fostering good relations between those accessing service at the service and working in the local area.

You will insightfully represent your service in various meetings, project groups and initiatives working in the borough, embedding the service within the local multi-disciplinary homelessness partnership.

With experience managing relevant homelessness services you will be responsible for managing this key service for adults at risk of homelessness and rough sleeping in the borough alongside the Rough Sleeping Task Force and our Housing Needs Team. You will:

• Possess experience of staff management, development and support


• Have experience delivering and managing a Psychologically and Trauma Informed Environment


• Feel confident overseeing the Health and Safety of staff, guests and co-located teams including managing building compliance


• Be confident in your ability to deliver a quality and innovative service


• Be solution focussed and motivated to tackle the causes and effects of homelessness with a personalised, collaborative and dynamic approach


• Feel confident working in partnership with a range of internal and external partners


We are particularly interested in hearing from people with personal experience of homelessness, mental health, substance use or criminal justice services and from Black and Minoritised Ethnic communities. We recognise that the LGBTQI+ communities are overrepresented in homelessness services and underrepresented in the work force. We strongly encourage applications from these communities. We also welcome candidates who speak Romanian or Polish, to support the communities accessing our services., We value passion and commitment over professional experience and encourage applicants to consider the transferable skills they have learnt in all areas of their lives.

About Haringey

Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.