Service Manager

We are recruiting a Service Manager for the Integrated Sexual Health Service in North Central London and the HIV services, delivered from the Mortimer Market Centre. The post holder will have managerial responsibility for the planning and operational delivery of sexual health and HIV services. Together with the other Service Mangers in the North Central London area, and the senior leadership team, they will ensure that services are effective and meet quality, financial and commissioning standards and targets and meet the needs of patients., The post holder has managerial responsibility for the effective operational running of the service and to ensure there is robust financial management in line with Service, Divisional and Trust targets.
The post holder will work with the Deputy Service Director to ensure that the strategic direction is effectively implemented at an operational level.
The post holder is a member of the senior leadership team and has a responsibility to participate in the management of the service and provide sound advice and guidance to the leadership team.

Working for our organisation
CNWL provides Sexual Health and HIV Services across North Central London and in Surrey. As well as clinic based services, the service also delivers community health promotion outreach, a dedicated young people's service and Learning Disabilities services.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Detailed job description and main responsibilities

• Ensure effective performance management and leadership of the workforce.


• Deliver effective leadership and direction to Team Managers.


• Ensure services are cost effective and delivered within budget.


• Lead change management in the implementation of service development strategies.


• Create a culture in which innovative ideas and strategies can flourish and provide vision and inspiration to enable staff to deliver care

more effectively.

• Deliver robust financial management in line with targets, including the Cost Improvement Programme (CIP).


• Ensure services meet care quality and performance management standards.


• Represent the service at external meetings.

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.