Service Manager

Housing & Communities is the landlord for the Council's owned properties and offers a range of services to tenants and leaseholders. The directorate includes an in-house maintenance team that delivers a range of repairs and planned improvements to homes throughout the borough, ensuring that homes remain safe, comfortable and energy efficient. The team also undertakes a range of maintenance services to the Council's other built assets and traded services sites. The post holder will develop and manage a wide range of complex construction, procurement, financial management and business support teams and contractors, to ensure frontline services are delivered to the highest standards, while delivering value for money and meeting internal and external customers needs.

• A level 5 or equivalent qualification, in the Built Environment, Management, Surveying or Financial Management
• Post qualification experience and full Corporate Membership of an appropriate professional body including maintaining appropriate CPD levels.
• A demonstrable range of construction, health & safety, financial and leadership qualifications or training relevant to the position
• Extensive management experience of designing, adapting and leading large diverse teams working in a complex, professional asset management or financial environment
• Extensive knowledge and understanding of property construction, maintenance and facilities management issues and relevant legislation.
• Significant experience of managing a large diverse and complex workforce to include professional, technical, administrative and craft staff including experience of managing all aspects of employee performance and conduct
  
  Top tip when applying - As we've got a new recruitment system the application process has changed a little and we hope you'll like it!
You'll first need to register and create a profile the first time you apply. Creating your profile will enable you do things such as track your application progress, view emails you've received from us and manage communication preferences, manage your interview bookings and offer information if successful. About Dudley Council It's an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve. At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities. We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of 'Forge a Future for all' www.dudleyboroughvision2030.org.uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves. In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents