Service Manager

Our dedicated staff and volunteers make a difference every day, sharing their skills and experience to support and transform lives. With a commitment to our mission, we challenge the status quo and ensure that everyone feels valued and supported.
We're now seeking a Service Manager to lead a team of Specialist Support Workers in East Lancashire and Hyndburn. These services support individuals with learning disabilities, mental health challenges, and complex needs, and this is an exciting time to join us as we expand across the Northwest.
The ideal candidate will have experience working with people on the Autistic Spectrum, Positive Behavioural Support (PBS), and management experience.
If you're passionate about person-centred support and making a real impact, we'd love to hear from you. For an initial chat, contact Chloe Gregson at (Monday - Friday, 9am - 5pm)., o Lead teams supporting individuals with complex needs and challenging behaviours.
o Conduct assessments, create care plans, and complete risk assessments.
o Ensure accurate record-keeping within services.
o Assess, monitor, and record individuals' behaviour.
o Develop robust risk management and positive behavioural support plans.
o Ensure service quality and compliance with CQC standards.
o Supervise and mentor the support staff team.
o Manage rota planning.
o Participate in the on-call rota (with additional pay).

o Management experience in the Health & Social Care sector.
o Experience supporting individuals on the autistic spectrum.
o Full UK driving license is essential., You must hold or be willing to work towards:
o Level 5 QCF/Diploma in Leadership for Health and Social Care (or equivalent).
o Level 3 QCF/Health & Social Care (or equivalent).

Imagine Independence is a leading third-sector organisation committed to supporting individuals with mental illness, neurodiversity, learning disabilities, and challenging behaviours to live fully within their communities. We work to break the stigma surrounding these conditions, empowering people to lead meaningful lives by celebrating individuality and small, impactful steps.

Imagine is a values-based recruiter, seeking candidates who align with the following core values:
o Meaningful Living: Using empathy to bring together diverse people and resources, making everyday life accessible to all.
o Nurturing Individuality: Creating an environment where people can be true to themselves.
o Focused Dedication: Showing up daily with a commitment to learning, growing, and never giving up on others.
o Challenging Ideas: Striving for excellence and refusing to settle for the ordinary.
o Generous Sharing: Offering our time, experience, and knowledge to provide exceptional service.