Service Manager

We are currently seeking a Service Manager to join our our South West based NHS repairs and maintenance team. This will be on an initial 6 month fixed term contract basis. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance.based NHS repairs and maintenance team. The role is responsible for managing a team of directly employed skilled trade operatives across planned, preventative and responsive maintenance. View our careers and one of our operational videos to find out more about working for usJob Purpose As Service Manager you will manage a team of directly employed maintenance operatives to ensure the delivery of planned and reactive repairs across a number across a number of hospital/healthcare sites across a patch covering Bristol, Salisbury and Swindon. You will be working to ensure that reactive calls and PPMs are responded to in order to ensure smooth and efficient running of the day to day operations to meet SLA and KPI targets. You will take responsibility for the day-to-day management of the delivery of hard FM services, ensuring statutory compliance with current legislation and local codes of practice to protect the health and safety of others in a working/live hospital environment. Where it is not possible for works to be completed in house you will also manage the specialist planned and reactive sub-contracted services ensuring that all works are completed to the required quality and that HSQ&E obligations are met. Working alongside the contract manager you will help to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved and potential risks are identified and mitigated.

The preferred candidate will have previous experience at Hard FM Service Manager or experienced Supervisor level within a similar maintenance organisation. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered. The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge of M&E building services maintenance and Health & Safety procedures in daily site operation. Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills are essential (Microsoft Office Packages such as Word, Outlook and Excel).

• A competitive starting salary.
• Car allowance of £4,872
• 25 days holiday with the ability to increase up to 30 days.
• Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
• Company pension, life assurance and income protection and private medical.
• Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
• Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much more.
• Opportunities for you to progress your career within the business, As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.