Service Manager

This is an exciting opportunity for a talented Workshop Manager/ambitious Workshop Controller to join one of the UK's leading vehicle rental specialists, heading the technical team at our busy site in Brent Cross which operates a large fleet made up of light commercial vehicles & small to prestige cars. Your role, as Workshop Manager, is about supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, we are looking to you to develop a results-focused MVT and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers. Join our busy and diverse branch in the heart of London, where you can make a name for yourself working with a variety of local councils, maintenance companies, and technology firms. With a prime location near Brent Cross Shopping Centre and excellent access to the M1 motorway, you'll have the perfect platform to grow your career in a dynamic and thriving environment. Don't miss the opportunity to be part of our big London branch!

• At heart, you are a qualified technical expert (level 3 NVQ or City and Guilds in Light Maintenance) with a solid workshop management background - your team value your expert technical knowledge, input and guidance.
• You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
• Above all, you are a people person - you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
• You are a natural coach and love to share your knowledge with others - nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
• You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.
  
  A competitive starting salary with additional 10% OTE bonus
• A company car scheme or car allowance and additional colleague benefits (including colleague assistance, life assurance, pension, retailer discounts etc.)
• A clear career development pathway and our commitment to supporting your professional development through in-house and industry-recognised training.
• A forward-thinking, modern workshop environment equipped with the latest technology and manufacturer-specific diagnostic tools, where a zero-tolerance safety culture is our priority.
• The opportunity to work with and service world-renowned automotive brands including Ford, Mercedes, Vauxhall & Peugeot.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.