Service Manager | East Kent Hospitals University NHS Foundation Trust

Each Care Group is led and overseen by a Managing Director reporting to the Chief Operating Officer.

Each Care group will oversee a range of services and have a clear leadership structure working to the Managing Director. The senior leadership team for each of the Care Groups are also responsible for the day to day running of each of the hospitals, Queen Elizabeth Queen Mother, Margate, William Harvey Hospital, Ashford and Kent and Canterbury, Canterbury.

The Care Groups work collaboratively across the Trust and the local and sector systems for the purposes for continually improving the care for our patients and those who use the service.

The predominant responsibilities of the role will be to lead the development of the Care Group, ensuring that the intended outcomes for quality, performance, finance, workforce, transformation and collaborative system working are delivered.

The role will support the Deputy General Manager in the day to day operational management of the services Trust wide; providing visible site leadership alongside the Senior Matrons and Site and Specialty Clinical Leads. The post will support the Deputy General Manager to develop and monitor the service strategies. The role will support the formulation of the annual service plan, implanting this plan and monitoring progress.

We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.