Service Manager - Internal Medicine

The Service Manager is an integral part of the overall Divisional management structure and will support the General Manager and lead on operational management of a specified set of services within the Specialist and General Medicine Directorate, specifically Diabetes and Endocrinology & Respiratory.

The Service Manager will work closely with the General Manager to support the development of Internal Medicine services, including performance, and the management of day to day service issues., Provide operational support to the General Manager to include day to day operational duties; providing through others, administrative duties for meetings; performance reports and supporting papers. Additionally, providing project management support to the management team as required.

Coordinate effectively to ensure administrative support is available to support the functions of the Division and senior team, delegating responsibilities as appropriate. The post holder will manage processes by using initiative in the absence of senior managers to ensure correspondence is responded to, queries are answered, and through dissemination of information and directives as appropriate, to other areas of the division/hospital to ensure prompt action is taken.

Plan and organise operational functions within the division to deliver efficient structures and processes to meet service targets whilst demonstrating appropriate influencing skills with supporting departments to ensure the needs of the service are met, including coordination of internal and external activities for the division. This will involve complex arrangements which often span several external organisations and to deal with difficult situations and scenarios and overcome barriers.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training

so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.