Service Manager | Lancashire & South Cumbria NHS Foundation Trust

The post holder is responsible for the operational management of services within a locality base. They will
ensure that service lines deliver patient pathways that meet all quality and operational performance targets
and that these are monitored and tracked. The post holder will lead, develop and manage teams within a
portfolio to ensure that our services provide a high quality care for our service users
The post holder will be required to form effective working relationships internally by working collaboratively
with other service managers of different multi-disciplinary teams, and external with clinical commissioning
groups. Effective communication and interaction will also be required with stakeholders in other networks
and with external stakeholders such as commissioners and other service providers, both NHS and voluntary
sector.
The post holder will work in line with the Trust's corporate objectives and will be expected to make a positive
contribution to the provision of health services., Our vision: To support our local communities by excelling in everything we do together.
The post holder will be expected to work in line with the Trust values and behave in a manner that facilitates
the development of autonomous teams and individuals that are empowered, engaged and committed to
continually delivering excellent care with compassion.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

An exciting opportunity has arisen for 2 x Service Managers for the Access and Urgent Care Services sites across the footprint of Central and West Lancashire.We are looking for a highly motivated and enthusiastic individual, who has a proven track record of operational leadership. The teams are caring and supporting patients with challenging presentations. The successful applicant must be able to demonstrate a robust understanding of collaborative working.

The successful applicant will need to be able to work as part of a leadership team supporting clinical leaders to deliver the best care possible.

It is desirable for applicants to have experience of working at Band 7 Team Leader/Ward Manager level. Experience of managing quality improvements and leading change with positive, measurable outcomes is essential. A robust programme of support, coaching and development will be offered to the successful candidate upon appointment.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.