Service Point Administrator

Hours - 24 hours per week over 3-4 days 12 months Fixed Term Contract Are you able to multitask and solve day to day problems? Are you looking for a position in which you make a difference for colleagues? Can you keep calm when the world around you is going crazy? Do you want to do this in an ambitious, fast-growing, international company with a friendly and inclusive culture? Then this might be your chance to become a part of our Service Point team! What are your responsibilities?

• Handling incoming calls
• Greet visitors, issue passes, Wifi access and advise relevant employee of visitor arrival
• Center of Excellence for travel- and office/support related questions
• Coordinate (large) meetings/events (internal / external) including booking of meeting rooms, lunches, equipment, hotel, transportation, etc.
• Coordinate travel / advise transportation, hotels, etc.
• Provide required and actual documents for visa applications, invitation letters, etc.
• Provide up-to-date templates (ppt, word, etc.)
• Standardise documents and processes
  
  A customer-focused 'hospitality' attitude, hands-on, self starter
• Professionalism
• Listening skills
• Exceptional communication skills, both verbal and written in English (and preferably in one other language)
• Excellent customer service and interpersonal skills
• Teamwork skills
• Integrity
• Attention to detail and accuracy
• Multitasking capabilities
• Ability to work under pressure and prioritise work tasks appropriately
• IT skills and experience using O365 (Word, Excel, Outlook, PowerPoint, MS Teams, etc)
Great to have?
• Experience using Jira or any other relevant ticketing tool
  
  About Malvern Panalytical
Malvern Panalytical is a global leader in the analytics of material and life sciences. We unleash the power of small things to make big things happen for our customers. Our vision is to make the world cleaner, healthier, and more productive. We partner with our customers to make their solutions possible through the power of precision measurements, our expertise, trusted data, and insights. Our people are partners in discovery. We collaborate with our customers and with each other to discover new possibilities and achieve breakthroughs. Our culture is a healthy, high- performance culture shaped by our values: Own it, Aim High and Be True. We're committed to Net Zero in our own operations by 2030 and in our total value chain by 2040. With over 2300 employees across the globe, we are part of Spectris plc, the world-leading precision measurement group. Malvern Panalytical. We're BIG on small Malvern Panalytical, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. We are an inclusive organization and we prize diversity. Your unique perspective is important to us.