Service Supervisor Mixing

Coordinate the service team functions to ensure business objectives are achieved and improved upon. - Ensure direct technical support is provided to service teams and customers during site activity and customer industrial plant operations. - Ensure pre and post job briefings are conducted so that all customer requirements are understood and that risk assessments have been completed. - Capture lessons learned from post job reports & de-briefs and ensure all follow-up actions are concluded satisfactorily. - Support negotiation and resolution of disputes on contracts on behalf of the business when required. - Input to annual budgets and targets in line with growth strategy for the division. - Support the Regional Sales Managers and Reps in the development of client relationships and pursuit of new clients. - Foster a positive team ethos geared towards profitably satisfying client service requirements. - Continually review business processes to achieve improved efficiencies. - Develop an effective team structure. - Continually develop the team capacity, competency, career development and succession planning. - Develop the service business strategy to fully support Process & Flow Technologies strategic initiatives. - Provide QHSE leadership ensuring personal/team compliance with legislation and Company policies. - Ensure a high standard of professionalism is maintained and that customer care and a sense of urgency is foremost. - Maintain a high standard of housekeeping in the work area and department. - Be fully familiar and conversant with department and company policies, procedures and processes, ensuring all work and actions undertaken are in full compliance at all times. - Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by line manager. - Travel when required as dictated by business need.

Able to think strategically in order to steer regional service provision development in alignment with greater strategic initiatives. - Capable of using business acumen to maintain profitability and business growth. - Capable of keeping abreast of an evolving portfolio of products and services. Operating - Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines. - Able to apportion time effectively to complete tasks. - Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks. - Be quick to identify critical information and respond appropriately. - Able to mentor and develop direct reports through formal processes and exposure to new tasks. - Able to define, set in place, monitor and measure effective processes. Confidence - Can be counted on to take personal responsibility in challenging situations and be willing to engage in disputes in order to settle them equitably. - Able to comprehensively define roles, identify talent and effectively staff in accordance with business structural requirements. - Able to communicate effectively with peers and customers. Energy - Will be energised by challenges and drawn towards opportunities. - Will be able to sustain team's direction and effort towards the achievement of long-term goals. Organisational - Confident and professional when representing the company in person and in writing. - Aspiring and keen to advance within the organisation. - Understanding of the nature of large organisations and be able to leverage understanding to best effect Personal and Interpersonal. - A strong sense of customer service (internal/external). - A candid team player who collaborates with peers and customers to solve problems. - Firm and diplomatic when negotiating. - Committed to self-improvement and development through the role in order to achieve career goals. - Able to conceive of a compelling vision for the business and imbue others with the same.,

• Degree / apprenticeship in relevant engineering or technical subjects
• Engineering apprenticeship
• Engineering degree
EXPERIENCE Essential:
• Experience in a similar position - 3 yrs min
• Good working knowledge of rotating equipment and/or Oil and Gas process/production
• Industry network knowledge
• International travel to well-site locations
Desirable:
• Experience of rotating equipment
SKILLS, TRAINING OR SPECIAL KNOWLEDGE Essential:
• Computer literacy (MS Office, networking
• Understanding of engineering drawings, wiring diagrams and schematics
• Full clean UK driving license
• Passport
Desirable:
• Working knowledge of mechanical, pneumatic and hydraulic process'
  
  Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.

A flexible benefits program for you and your family through salary sacrifice:
• Dental Insurance
• Healthcare Cash Plan
• Partner Life Assurance
• Critical Illness
• Retail vouchers
• Gym membership
• Cycle to work
• Travel insurance
Why Join Us? At NOV, you will have the opportunity to work in an international environment with interesting and challenging assignments. We offer excellent opportunities for professional development, attractive compensation, and stable employment conditions. You will be part of an informal working atmosphere, characterized by openness and personal responsibility, working alongside skilled professionals on diverse and impactful projects.