Service Support Assistant

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are looking for an adaptable and self-motivated individual to join our busy team, providing administrative and clerical support to all sections at Williamson Park.

This is a fantastic opportunity for the right person to join our dedicated team. We are looking for someone who thrives in a busy atmosphere and works well under pressure.

Tasks will include taking calls and enquiries on behalf of the service, using Microsoft Office, processing orders, invoices and accounts, processing of wages and timesheets, data collection as well as maintaining the service's electronic and manual systems.

You should have some experience of working in an office environment and have excellent communication and interpersonal skills. You must have good numeracy and literacy skills, and have proven ICT skills, with the ability to work to tight deadlines and work effectively as part of the team in a frequently changing working environment.

You should possess GCSEs, grade C or above in English and Maths (or equivalent) and have word and excel qualifications., You will identify with our organisational values of Pride, Ownership, Working Together and Ambition., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

This post is permanent. The hours of work for this position are 37 hours per week, working Monday to Friday, and some bank holiday working may be required on occasion. You will be based at Williamson Park, Lancaster., Lancaster is a great place to work, as well as being part of something special you will also benefit from:

Generous annual leave allowance
Local Government Pension Scheme
A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.