ServiceNow Architect / Lead
Infoplus Technologies UK Ltd
ServiceNow Architect / Lead
Salary Not Specified
Infoplus Technologies UK Ltd, City of Westminster
- Full time
- Permanent
- Onsite working
Posted today, 19 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: be5442ecbabc437f9765ed17be681dac
Full Job Description
- Minimum 6 Years -12 Years in collaborating with teams to understand their requirements and pain points, translating them into functional specifications.
- Design, configure, and customize ServiceNow modules to optimize legal service processes such as Sales And Order Management/Network Inventory Management
- Implement best practices for legal service management using ServiceNow, ensuring alignment with the organization's goals.
- Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions.
- Perform system testing, troubleshooting, and issue resolution during the implementation phase.
- Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow.
- Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design.
- Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform.
- Document processes, configurations, and solutions to create comprehensive user guides and training materials.
Proven 6+ years' experience as a functional consultant or business analyst in legal services management. - In-depth understanding of processes and workflows within organizations.
- Strong expertise in configuring and customizing the ServiceNow platform for legal service management.
- Excellent communication and interpersonal skills.
- Relevant ServiceNow certifications (eg, ServiceNow Certified Implementation Specialist) are a plus.