ServiceNow Developer

Cantium Business Solutions

ServiceNow Developer

£65000

Cantium Business Solutions, St Leonard's Street, Tonbridge and Malling

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 3 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: fbc50a08cfd8461687dd010e0b23b687

Full Job Description

  • Ensure the ServiceNow platform is maintained to meet technical, security statutory and business requirements.

  • Produce business requirements, technical specifications and configuration documents, ensuring traceability back to source and working with stakeholder to manage scope and prioritise requirements

  • Co-ordinate large scale ServiceNow enhancements assigning appropriate resources, ensuring relevant processes including change control and testing is adhered to, ensuring delivery is to time and budget and providing relevant communications to key stakeholders throughout.

  • Facilitate the scoping for change initiatives, contributing to the selection of the most appropriate means of representing business requirements ensuring the proposed solution is feasible and fit for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate

  • Senior level consultant supporting commercial activities around the implementation, enhancement, and support of ServiceNow with a variety of customers and stakeholders.

  • Support the Head of Applications and Development and other stakeholders in procurement and contract renewal activities by providing advice and relevant documentation as required and tracking and highlighting measures such as licences and third-party development budgets

    Do you have experience in supporting an organisation who utilise the platform ServiceNow? Have you managed multiple projects that focused on the delivery of ServiceNow? Then this might be the ideal for you!


  • Cantium are looking for a hands-on ServiceNow Development Lead to take responsibility of the ServiceNow platform which consists of the ITSM, CSM Pro, HRSD and ITBM modules alongside some custom-built applications. Acting as the Technical Lead within the team you will team of administrators and developers on the roadmap and development of Cantium's ServiceNow platform. You will provide expert guidance and training to the team on best practice and lead in designing solutions to meet our customer needs.

    The ideal candidate will have significant experience delivering application support enhancements to ServiceNow and have proven experience working with Javascript, HTML, CSS scripting within ServiceNow.,
  • ServiceNow Certified System Administrator (CSA)

  • Level 5 qualification or equivalent professional qualifications and/or experience

  • Significant experience of delivering application support and enhancements to ServiceNow

  • Expert knowledge of ServiceNow and one or more of the relevant modules (ITSM, ITBM, HRSD, CSM)

  • Extensive knowledge of Javascript, HTML, CSS scripting within ServiceNow

  • Good knowledge of Jelly and Angular

  • Expert analytical and problem-solving skills

  • Customer focused with the ability to influence at a senior level

  • Excellent communication skills

  • Able to work from our Kings Hill office one day per week

    Cantium Business Solutions is a back-office services provider established by Kent County Council. They partner with local government, education and private sectors to understand their business needs and challenges and provide tailored solutions. Their focus on insight and collaboration ensures that they remain connected to these organisations to enhance their key business priorities such as such as IT strategy and architecture, project management and fully managed IT services.


  • We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. "Cantium Working" is our vision of the behaviours and attitudes inherent in 'agile' working. As a business we are committed to providing a flexible approach to when, where and how our staff work. Cantium working enables you to work in the way which best balances personal and work life - helping you achieve a great work life balance

    About Commercial Services Group

    Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

    CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more., About Commercial Services Group

    Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.
    Founded in 1928
    Co-workers c1800
    Turnover Over £800M
    Cantium · West Malling · Hybrid Remote

  • Minimum of 33 days holiday (inc. bank holidays)

  • Generous contributory pension scheme.

  • People focused culture with great communication and development opportunities.

  • A wide range of workplace wellbeing services.

  • Electric Car Scheme.

  • Employee shopping discount scheme.