Servicing Coordinator

We are recruiting for a Customer Service Rep/Servicing Coordinator to join our Customer Operations team in Abingdon. As a Customer Service Rep/Servicing Coordinator you will be responsible for coordinating product complaint investigations, arranging servicing of drug and alcohol testing devices and assisting with any customer queries related to the laboratory testing services.

Ideally candidates will have experience in customer service, preferably in scientific environment. Excellent communication and problem-solving skills are required, alongside a high degree of prioritizing workload and building strong working relationships. Good knowledge of using MS office suite (Outlook, Word, Excel) would be beneficial.

Abbott Toxicology is part of Abbott's Diagnostic family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

As you'd expect from a global healthcare company, Abbott has health, wellbeing and financial benefits that help provide security for you and your family. We offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, share ownership scheme, private healthcare, life assurance and much more., Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)