Shared Ownership Coordinator

Pinnacle Group are looking for a skilled Shared Ownership Coordinator to support the Shared Ownership Manager to provide an effective and efficient customer focused service to our shared ownership customers. The role will include service selivery to our clients relating to rent/service charge account management, resales and staircasing administration. You will be joining our Affordable Housing team. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This is a fully remote role with the option to attend the office. The working hours are Monday - Friday 9am - 5pm.,

• General administration duties.
• Listing shared ownership homes for on property portals.
• Managing requests for staircasing & resales, progressing transactions and recording data
• Assisting with general enquiries from shared owners.
• Preparing LPE1 packs
Key requirements:
• Experienced in leasehold enquiries & management.
• Provide high levels of customer service.
• Administration experience.
  
  We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
  
  Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme