Shared Services Administrator [TABS]

Our Track Access Billings team analyse data from a number of sources to ensure the train and freight operators are invoiced correctly. Our Shared Service Administrators are responsible for ensuring accuracy of billing for train and freight operators. You’ll perform a varied role; review train journeys, analyse data, highlight and correct errors, perform audit activities and respond to queries. This is a very interesting role that provides insight into Network Rail’s railway infrastructure.
What you’ll gain:
• Insight into Network Rail’s vital infrastructure.
• A varied role with opportunities to develop your skills in data analysis, auditing, and communication.
• A chance to make a real impact on the rail industry.

About the role (External)

Join us in Shared Services!
This role sits within the our Shared Services team who deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance, and helpdesk support.

Are you detail-oriented and looking for a dynamic role in an essential part of the railway industry? Join Network Rail’s Track Access Billings team as a Shared Services Administrator!, • Great attention to detail and accuracy – analysing data and performing audit activities.
• Excellent Excel skills - proficiency with data manipulation, filters, pivot tables, V-lookups and the ability to reference data from one workbook to another. You will also use excel to analyse complex data sets and create invoice backups.
• Confident communicator – you’ll be dealing with queries from external stakeholders and will monitor a shared inbox. You’ll need good written and verbal skills: concise, clear and articulate.
• Organisation and prioritisation – you will have to complete tasks within specified timeframes and be used to KPI’s and SLA’s.
The Ideal Candidate
• Experience within a shared services environment
• Knowledge of the track access contract
• Experience of delivering continuous improvement programmes
• Experience with Oracle eBusiness Suite
Nice to have but not essential
• Occupational knowledge of subject areas
• Working towards or educated to degree level or equivalent
• Processing high volume activity
• ORACLE eBusiness Suite experience

We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by clicking here.

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!

About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.