Shift Manager

Set and implement standard operating procedures and the service standards of the store.
Manage the pre-assigned staff for both front and back of house and to ensure that the agreed brand standards are achieved.
Manage and motivate, recruit, train and develop staff according to company policies and employment laws.
Manage card payment systems in accordance with company-defined procedures and policies at all times with staff and customer safety treated with the utmost priority.
Manage and maintain the effectiveness of IT and other essential instore systems and ensure that data is always kept secure and confidential.
Manage, maintain, and report daily stock of all food and beverage items and ensure that food deliveries are correctly checked, stored, and entered into the computer system.
Manage health & safety, security and emergency systems, staff, and customer awareness systems according to company policies and relevant laws.
Develop personal skills and capability through ongoing training as provided by the company or company approved training providers.

Our ideal Shift Manager will:

Be experienced in a similar role in a fast-paced, high volume, retail food service restaurant at manager/assistant manager level.
Be able to demonstrate supervisory & leadership qualities.
Have the desire to progress to an Area Manager role.