Shift supervisor

Be a part of a team covering 24 hours a day 365 days per year - according to a rota - which will include weekends and bank holidays and shift work.,

• Responding to alerts from our clients' security systems (panic alarms, intruder alarm, access control and CCTV systems), liaising with third parties such as site owners, Police, partner security firms & other official bodies as required
• Act as emergency co-ordinator following safety and emergency procedures
• Perform access control duties in the control room or remotely
• Booking guards on and off shifts
• Complete shift reports (days/nights/duty) regarding activity or disturbances.
• Signing in/out of keys and equipment
• Administrative Duties that includes ensuring paperwork and computerized files are updated regularly and accordingly
• Audit systems and reporting if fully functional and/or changes needed
No Experience is needed as full training will be provided to the right candidate.

The ideal candidate(s) will be a positive and friendly person who can remain calm and helpful during busy periods and feel in control when handling incidents at clients' premises. Therefore, a good customer service attitude is essential with a confident telephone manner and excellent spoken communication skills (English) They must be confident in the use of PCs and associated software to enable them to carry-out their duties.