Showroom Host Part Time Afternoons) - BYD: Harwoods

The role of the Receptionist / Host is to:

• Ensure customers and visitors receive an immediate welcome.
• Ensure all calls, both internal and external are answered and dealt with efficiently within the correct process., Ensure reception area is staffed and kept tidy at all times.
• Direct customers towards the seating area and offer refreshments while they are waiting.
• Handle and co-ordinate all calls and visitors, taking full details of the caller's business, paging members of staff as needed.
• Establish and maintain a system to monitor the whereabouts of key staff at all times.
• Keep customer refreshments stocked up at all times.
• Keep customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
• Correctly process all outgoing post ready for despatch each evening.
• Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.
  
  Essential
• Smart appearance.
• Competency in numeracy, literacy and IT.
Experience Desirable
• Relevant previous job history.
Hours: Mon - Fri 1pm - 6pm, IT Literacy, Numeracy, Organisational Skills, Smart Appearance

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below: We Treasure our people and our customers We challenge ourselves to grow & improve We grab responsibility We run in the same direction as one team We inject energy and fun into our work We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners: Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN We operate across 6 counties in the South East of England, namely: Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including: recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities., Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs. Enviable location and connections Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands. Manor Royal in numbers
• One of the biggest business parks in the South East.
• Covers an area of 539 acres - that's over 300 football pitches.
• 700 properties
• 500 businesses
• 30,000 people
Manor Royal more than a number Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You're never just a number. Manor Royal makes sense Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.