Site Reliability Engineer

Our Cloud Site Reliability Engineering) team is looking for an experienced and passionate Engineer to join out Consumer Servicing and Engagement Platform.

As an application level SRE, you'll be an active and leading member of a cloud-focused team of engineers working on one of the Group's flagship projects to run and maintain a set of products and services on the Google Cloud Platform (GCP) that will enable the business to realise the next generation of services that form the Bank's future vision.

Accountabilities will include :

Delivering against GCP and SRE Public Cloud technology roadmaps

Collaboratively working with other engineering teams to release and evolve enterprise-class solutions, that are reliable and evergreen as cloud technologies continue to mature at a fast-pace.

Being responsible for the operations of a large set of critical banking services (including 24x7 coverage by participating in on-call rota)

What you'd get involved with :

Working with our service teams and Cloud Platform team to enhance & improve the resiliency and reliability of critical customer facing services.

Troubleshooting, investigating & diagnosing service issues, with an engineering mentality then work with the service teams to ensure changes are put in place so that the same issues are not encountered again.

Building and implementing tooling to assist the service teams in ensuring their services are resilient and reliable and that service code is of a high quality.

Working across multiple labs and signature projects in the Digital space.

Helping to integrate and then implement Chaos Engineering into the bank. There is scope for you to lead in this area of engineering and help shape the future of how the bank stress tests their services.

Strong understanding of Site Reliability Engineering with commercial experience in working in a relevant environment and putting SRE principles into practice.

Knowledge of SLAs, SLOs and SLIs is essential along with the best practices for defining and implementing them.

Strong understanding of the principles of DevOps and how to implement them

Strong experience of CI / CD pipelines and leading on building and deploying of services

Troubleshooting & Problem-solving

Experience in problem-solving, able to demonstrate logical thinking and excellent troubleshooting skills.

Thorough understanding observability, monitoring and alerting and the experience to know what high quality data looks like.

You know how to troubleshoot live incidents in production and how to carry out blameless port mortems and root cause analysis.

Demonstrate a passion to continue to learn and develop your engineering skills.

Cloud experience - GCP

Experience working with a broad set of GCP products (or extensive experience with another Public Cloud platform, such as Azure or AWS)

A strong understanding of Cloud, Cloud security and Cloud networking

Be proficient in one or more of the following tooling Dynatrace, Stackdriver / Cloud Operations Suite, Cloud Monitoring, Cloud logging, Cloud Consumption and RTL viewer.

Effective collaboration & Leadership

Excellent collaboration skills with a desire to lead and mentor others.

Leadership experience including line management, team leadership, mentoring and task management.

Automation

Experience of developing for, or administrating Kubernetes clusters in a production environment

Experience in automation to remove toil.

Any evidence of the below, would also be beneficial :

Environment

Ability to work with architectural, business and other engineers to shape, design and engineer solutions.

Ability to work with a team of engineers to deliver domain-owned deliverables and dependencies.

Continuous learning

Demonstrating a commitment to learning and improvement by embracing standard processes and tools in the cloud function.

Adaptability and Flexibility

Technology agnostic and are willing to adapt their approach in pursuit of the best solution.

Recent practical experience with Chaos Engineering using tools like Gremlin, Chaos Monkey or Litmus.

Certifications

Certifications in GCP or another cloud platform, such as Azure, AWS

Other

Candidates with less direct experience in cloud engineering, who can demonstrate strong skills in other areas such as sysadmin, software engineering or other technology / engineering disciplines who also are able to quickly adapt and pick up new skills will also be considered.

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you., At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.

With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.

We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.

Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

WE ALSO OFFER A WIDE-RANGING BENEFITS PACKAGE, WHICH INCLUDES :

A generous pension contribution of up to 15%

An annual bonus award, subject to Group performance

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days' holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!