Skills & Training Lead

As a Skills & Training Lead with MTVH you will find this an exciting role, where you will have the opportunity to create and develop the future of training and development within our Customer Services directorate which includes our Housing, Customer Services, Community Investment and Care & Support functions. Working with colleagues from across the directorate, as well as other key stakeholders such as our central Learning & Development and Health & Safety teams, you will identify training requirements, design solutions and develop a training offer which supports our colleagues to do their jobs brilliantly and helps invest in and develop talent within the directorate. In doing so, you will play a key role in ensuring we deliver the best possible outcomes for our customers through high quality training provision. This will include working with the colleagues across the directorate to develop training modules and packages for their areas of expertise and working with operational leaders to develop learning pathways and set out mandatory training for colleagues based on role, skill requirement or service.

A highly motivated and organised individual, you will have a passion for supporting others to learn, as well as proven experience in training design and development. You will also be comfortable in delivering training across a range of platforms, including in person and remote classrooms, e-learning and written training resources. Ideally you will have strong digital literacy, with experience of implementing digital and/or blended learning programmes. A confident communicator at all levels, you will have strong presentation, facilitation and delivery skills, and experience of working with multiple stakeholders effectively. You will be a strong and enthusiastic advocate for learning, able to embed new training offers and engage colleagues in learning opportunities. A good knowledge of operational delivery within the social housing or care & support sector is a must, and experience of both would be a definite advantage. Interview Diary Date: To be advised, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!


• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional 'Beliefs day' once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation