Skin Health Service Assistant | Hertfordshire Community NHS Trust

Exciting opportunity has arisen to join the Skin Health Service to undertake specific tasks within Skin Health dermatology clinics to assist with patient support and protocolised care under the direction of the Service Coordinator.

To provide a deputising function for the Skin Health service co-ordinator to create essential resilience within the service in regard to patient related activities and interface with the clinical team which is comprised of medical personnel, healthcare assistants and administrators. This role will also involve supporting patients with queries about their care who contact the Service.

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

To communicate effectively with clinicians, the service coordinator, HCAs, the service lead and the administrative team in the Adult referral hub to ensure that operationally care is well-planned and coordinated.

o To provide non-clinical advice, information and guidance to patients in relation to interventions and treatments.

o To create clinic ledgers within SystmOne, allocate patients to minor operations clinics as specified by clinicians, and collate histology results and MDT alerts on behalf of clinicians.

o To comment on proposals, policies and propose changes to working practices for own working area.

o To undertake patch testing preparation, tapingdiscs to patients' skin containing allergens, results to be interpreted by clinician.

o To supervise pregnancy testing in clinics where prescribing protocols require a negative test.

o To provide a formal chaperone function at specified clinics.

o To work under the direction of the service coordinator and be able to deputise for some specific service coordinator functions.

o To be able to concentrate at the computer for long periods, with interruptionsduring tasks in which accuracy is of high importance.

o To be able to work under pressure.

o To be able to prioritise workload effectively.

o To be able to deal with urgent/unpredictable issues appropriately.

o Occasional exposure to calls from patients who may be depressed, emotional, anxious, angry and stressed.

o May be exposed to upsetting information and circumstances.

o To be aware of issues of safeguarding and ensure that appropriate advice is sought and knows how to escalate concerns when required.

o To be present on role of formal chaperone when patients are undergoing intimate

examinations.

o Will be exposed to bodily fluids and ensure they are disposed of within Trust Policy.

o Will be required to carry clinical and other equipment, using light to moderate effort when necessary.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.