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Slots Host

Genting Casinos UK, Sheffield

Slots Host

Salary not available. View on company website.

Genting Casinos UK, Sheffield

  • Part time
  • Permanent
  • Onsite working

Posted 4 days ago, 29 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 58963a0df4b9496888671059bc40f2e5

Full Job Description

  • Ability to deliver excellence in customer service at all times.
  • Constantly looking for new customers whilst offering a warm and friendly welcome.
  • Oversee the slots and electronic gaming (ETG) areas offering assistance.
  • Identify any food and beverage requirements using a proactive approach where appropriate.
  • An understanding of the slots and the electronic gaming offer is preferable.
  • Communicate any relevant promotional activity or events to customers.
  • Share customer feedback with the general manager.
  • Being flexible and able to work a variety of shifts including night shifts and weekends.

    Are you passionate about delivering exceptional customer service? Would you like to work in a fun, vibrant industry?
    • We have a vacancy for a slots host to join our team, previous gaming experience is not essential. You will be responsible for ensuring our customers receive the highest standard of customer service and be on hand to offer support to ensure they have a great experience on our slot machines and electronic gaming areas. You will need to be flexible and able to work a variety of shifts across the week.

    OUR BUSINESS. Genting Casinos UK is one of the UK's leading leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we're passionate about our values and providing both our colleagues and our customers with a fantastic experience. OUR CULTURE. Every role plays an important part in Genting's success, whether you're out on the gaming floor or in a support role behind the scenes, collectively we all work together to ensure our customers have an enjoyable experience and colleagues feel happy, safe and supported. We're committed to promoting a diverse and inclusive culture, providing equal employment and development opportunities for our people. We practice and encourage transparent communication in all interactions and a workplace free from discrimination, harassment, bullying and victimisation. We recognise the importance of rewarding our employees for their hard work and dedication which is why we have many initiatives in place like our regular staff social fund, and Croupier of the Year Awards amongst other events and rewards throughout each year. OUR VALUES. At Genting, we live and breathe our values every day across all of our locations. They're the underlying beliefs, attitudes and behaviours which define how our colleagues conduct themselves, work with one another and deliver great service to our customers. OUR EMPLOYEE BENEFITS. We're passionate about being able to provide an extensive employee benefits package to all of our colleagues across the business. From life assurance, income protection and discount portals, to a private GP helpline, learning and development opportunities and a health cash plan - there's so much more for our employees to take advantage of.

    In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below.

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