Smart Metering Contract and Delivery Manager

We have an exciting opportunity for a Smart Metering Contract and Delivery Manager to join the Water Service Delivery team at Yorkshire Water and be part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: - Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. - We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. - New environmental legislation, unprecedented levels of investment and changing expectations
from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. As our Smart Metering Contract and Delivery Manager you will be responsible for managing the smart metering contract and oversee installing 1.3m smart meters across AMP8. Acting as the lead point of contact for the contract partners (Netmore, Morrisons, Itron and Diehl) and holding responsibility for the management of the overall contract partner relationship. You will need to work with Morrisons to oversee the day-to-day delivery of the meter installations to cost and quality, ensure the partners are hitting the KPI performance and work with Netmore to rectify any underperformance. Where you fit in: - As our Smart Metering Contract and Delivery Manager you will: - Oversee the AMP8 smart metering contract, ensuring seamless collaboration among all partners to deliver over
1000-meter exchanges per day. - Own and manage the meter rollout plan with Morrisons and Netmore, ensuring installation volumes meet Ofwat Price Control Deliverable requirements and addressing any variances promptly. - Implement and maintain smart metering project governance using appropriate project management frameworks. - Design and deliver the smart meter triage process to ensure meters remain online post-installation, resolving any connectivity issues. - Foster a culture of continuous improvement, conducting lessons learned sessions to address and fix issues as they arise. - Ensure all meter installations meet the required standards through rigorous quality assurance processes. - Lead project finances, ensuring the project stays on budget over the 5-year period and identifying opportunities for efficiencies. - Manage a team including a Project Manager, PMO Analyst, and Administrators, driving high standards of health and safety compliance across all activities.

Multiple years relevant experience at a management level in Smart Metering, Project Management or Contract Management, in a regulated utility environment - Ability to work with autonomy and make operational risk based decisions, considering cost and consequence of options - Financial awareness ideally within a regulated environment or within a large scale Project Delivery - Experience creating and leading a team to deliver a large scale programme - Experienced in supporting and embedding change, able to influence and drive the right culture and behaviours - Experience of managing relationships with consultants and contract partners - Experienced in leading highly successful teams. - Full UK Driving License - Experience of supporting and embedding change, able to influence and drive the right culture and behaviours. - A blend of operational and contractual management experience, and linked to this an understanding of the workings of
service based contracts and the trade-off between commercial and operational priorities

Competitive salary

- We offer a competitive salary, depending on experience (salary up to £60K) - A company car lease/allowance scheme (£2,510 cash allowance) - Annual incentive related bonus (up to 10% of annual salary) - Private health care (self only) - Attractive pension scheme (up to 10% company contribution) - Life assurance cover of 4 times pensionable salary - 25 days annual leave plus bank holidays - plus an extra wellness day! - A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme - Online GP service, cycle to work scheme, gym membership discounts and many more!