SMB Credit Controller

Due to an internal promotion, we have an opportunity arisen for a Credit Controller to join our finance team. You will be responsible for credit control for our Ireland team, covering Small to Medium Business, as well as our corporate accounts., As a Credit Controller, you will manage a level of accounts to ensure that outstanding debt is collected, any service issues resolved and achieve reducing debt to the business. You will be part of a team 14 people who work within credit control, all supporting different areas of the business. You will work closely with our sales teams and be pivotal in enabling debt to be reduce as well as maintaining excellent customer relations, internally and externally.,

• Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.


• 2 fully paid community volunteering days each year.


• Grow Our Own Talent Programme - promoting internal career development.


• Referral Scheme.


• Long Service Awards - to celebrate your career milestones.


• Opportunity for career break - after 3 years of service


• Sports & Social Club - access to discounted trips and excursions.


• All Work to Company Values: Passion, Respect, Agility, Excellence.


The Process:

We appreciate the time taken to apply for the role and we will respond back to ALL applicants. For those who are shortlisted to the next stage, the process will be as follows.

Telephone Interview - Initial conversation with our recruitment team to discuss role and interest further.

1st Interview - (face to face) - Meet your manager.

2nd Interview - (face to face) - Meet your manager's manager.

If this sounds like something you want to know more about, please apply now!

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community.

We're committed to the wellbeing of all our staff and to the sustainability of our environment.

You don't necessarily need to have credit control experience, although this would be advantageous. We would also be interested in interviewing people with excellent customer service skills from within a call centre environment or similar, as well as recent graduates.

It is important to us that we find someone who is:

• Able to have, sometimes difficult conversations, with internal and external stakeholders.


• You need to be a real people person, who can work on your own initiative.


• Be self-motivated and have an inquisitive mindset, to be able to look into queries and resolve them in the right way.


• You will be KPI'd on call targets and reducing overdue debt.
  
  At Lyreco, we are global leaders in providing workplace supplies, and we're dedicated to offering the best solutions to businesses around the world. We're on a mission to grow our business, and we need a dynamic, customer-focused Credit Controller to join us.