Social Care Business Support Officer - Aylesbury

You will have contact with and play an important role building relationships with with service users, relatives, other members of the public and professionals from partner organisations. Helping the service to run efficiently in a busy and sometimes demanding environment will also be a key part of your role.
With this frontline position your tasks will include dealing with telephone enquiries, taking initial referrals for the service, using the in-house IT systems and data entry, taking minutes at meetings, including safeguarding strategy meetings.
We will offer you support, supervision, training and the opportunity for personal development., + To provide an efficient and effective comprehensive administrative support to the mental health social care service.
+ You will be required to work in a flexible way across our service including with the adult mental health social care team, the older adult mental health team and our other teams.
+ You will be based at the Whitleaf Centre and will mainly work within our services in North Buckinghamshire. You may be required to support our South Buckinghamshire services at times depending on service needs/demands.
+ To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trust's corporate standards and style
+ To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way
+ To support with the processing of referrals to the service and the management of our waiting list, via out social care IT system.
+ Attending meetings and taking detailed minutes.
Please see the attached Job Description for more information.
+ All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
+ Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
+ Employees are expected to undertake mandatory and statutory training related to their role.
+ We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
+ We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values - safe, caring and excellent.
+ Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
+ Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you're excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
Are you a well-motivated, conscientious and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with?
We have a rewarding opportunity for a full time Business Support Officer to join our service and work in our friendly, supportive mental health social care service.
The social care service is based at the Whiteleaf Centre in Aylesbury. This is a modern purpose-built resource centre for people with mental illness, offering both inpatient, community and outpatient facilities., Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
+ Excellent opportunities for career progression
+ Access to tailored individual and Trust wide learning and development
+ 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
+ NHS Discount across a wide range of shops, restaurants and retailers
+ Competitive pension scheme
+ Lease car scheme
+ Cycle to work scheme
+ Employee Assistance Programme
+ Mental Health First Aiders
+ Staff accommodation (please note waiting lists may apply)
+ Staff networking and support groups hosted by our Equality, Diversity & Inclusion team.
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible