Social Prescribing Administrator

This Social Prescribing Administrator is the 'glue' that holds the Social Prescribing service together working between our clients, staff, and referrers from other agencies across Oldham. You will be the first point of contact into the service, and the ambassador for this and our wider Action Together Offer.

Has exceptional communication and interpersonal skills, who is naturally empathetic, inclusive, and driven by wanting to get the best for the people we work with.
Has great organisational skills, able to manage multiple priorities and have excellent attention to detail.
Is skilled at using casework management databases and recording accurate notes.
Can communicate with a range of stakeholders, including members of the public, our own staff and public services referring agencies from across health and care.

The recruitment process (application, interview, and any other activities) are your opportunity to demonstrate the following skills (able to), experience (experience of), and knowledge (knowledge of):

Essential - These are things which are necessary for you to be considered for this role:

Able to work proactively and independently and manage own workload
Able to communicate clearly and accurately in writing, in person and on the phone
Able to communicate effectively with a wide range of people, and adapt communication to meet the needs of a variety of audiences
Experience of keeping accurate records and using systems to collect data
Able to use Microsoft Word, Excel and Outlook
Knowledge of current data protection legislation and its implications for data management, confidentiality, and secure data storage
Experience of dealing with enquiries from the public

Desirable - These are things which we would actively be looking for in a perfect candidate. You should still apply even if you do not check every item on this list:

Knowledge of current safeguarding practice and processes and how to spot, report, and follow up safeguarding concerns
Knowledge of the principles of social prescribing and the VCFSE (voluntary, community, faith and social enterprise) sector's role in the programme
Experience of providing person-centred care or support
Experience of working within the VCFSE (voluntary, community, faith and social enterprise) or public sector
Experience of triage work and managing referrals
Experience of developing successful working relationships with colleagues and partners from other agencies
Experience of organising and facilitating meetings and events
Experience of creating high quality reports

Personal qualities - These are things which we ask for from everybody who works as part of the Action Together team:

Be committed to our values.
Work and collaborate effectively as part of the wider team.
Seek opportunities to develop yourself and others.
Be committed to social justice and equity.

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it's possible, strengthen others, and be true, we'd love you to consider joining our team.