Soft Facilities Monitoring Officer

Responsible for managing and leading on PLACE Assessments

Responsible for the monitoring and conducting audits of all areas of Soft FM for the Trusts PFI contract.

Coordinate and participate in the conduct of audits of all aspects of the Soft FM services to ensure standards are accurately measured, rectification actions recorded, and where appropriate, deliver constructive feedback to Senior Management, Trust and PFI partners to support them in attaining the required national and/or regulatory standards. Contributes to cross site support to enable co-operation within and amongst teams.

We are looking for an organized, self-motivated, pro-active, problem solving individual who takes pride in their work. Someone who has practical audit experience in a customer facing service industry.

An exciting opportunity has arisen to work within the North PFI Estates & Facilities Department who is looking to appoint an Apprentice Facilities Monitoring Officer working alongside the Soft FM Contracting Team whilst undertaking the Level 2 qualification.

The post holder will support with monitoring the Soft FM Services including (but not limited to) Domestic Services, Catering, Linen and Laundry, Pest Control and Security through audits and data analysis.

The post holder will also carry out a range of office/clerical duties to support the North PFI Team, including minute taking, diary management and data collection for the monthly reports.

If you are well organised, enthusiastic, calm under pressure with a hands on adaptable and flexible approach, then you are the person we are looking for.

The post will be based at Venture House, Edrington but will require travel to our other Trusts sites.

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services.