Software Asset and Compliance Manager

The Software Asset Manager is responsible for ensuring that all software within the Agency is managed responsibly throughout its entire life-cycle. The role holder is tasked with optimising the processes and procedures for Software Asset Management, ensuring that accurate and reliable information is available when needed.,

• The design, development and implementation of the Software Asset Management processes and procedures, monitoring effectiveness and identifying opportunities for improvement.
• Ensuring that all changes to software and services are appropriately and accurately, identified, controlled, recorded and properly cared for throughout their life-cycle, ensuring legal compliance and good utilisation of assets.
• The identification, control, recording of, reporting, auditing and verification of services, Software licence compliance, ensuring customers services continue to operate.
• Working closely with configuration management to ensure that the data in the CMDB is valid, standardised and updated within our limitations.
• Initiating assessment of consequences and risks arising from decisions to obtain, change or continue the possession or use of an asset, system or service.
• Ensuring all tickets (both Incident and Requests) received into the Software Asset Management area are managed in a timely manner and follow the correct incident/request processes.
• Advising stakeholders on the impact of incidents using the knowledge contained within the software data repository.
  
  Do you have experience of IT service management across the service lifecycle?
Are you an excellent communicator, with the ability to build and maintain relationships with stakeholders? Are you passionate about continuously improving technological advancements?