Software Engineering Manager

Platforms and infrastructure we are responsible for is nationally critical with over 10 million customers, enabling them to connect to their Broadband, Wi-Fi, and various hybrid products and services. The service data our platforms generate supports many activities such as cyber defence, capacity and network management, Quality of Service analysis and more! We are transforming our platforms to ensure we make the best use of the latest cloud technologies putting automation and data at the heart of everything we do. The Data and Authentication Team brings together Design, Development, Test and Technical Services all under one roof. Collectively we work in an Agile/Scrum model, uniquely positioning us to exploit the best of SRE/DevOps practices. Primary function of this role is to provide software solution engineering capability in the evolution and ongoing management of the platforms, working closely with our stakeholders and other teams.What you'll be doing

• Leadership of Software Engineering Professionals; Developing skills and capabilities through goal setting, mentoring, coaching, knowledge sharing and performance management to support business and personal objectives and create a high performance culture.
• Make complex technical decisions, select technologies, and design architectures for high-performance products, balancing short-term impact with long-term transformation. Foster an engineering culture that promotes innovation, creativity, predictability, and reliability in product development.
• Foster a culture of automation first and robust testing as per our test strategy.
• Mentor & Coach Career Level E software engineers, sharing technical knowledge and leading transformation across the team
• Champion emerging trends and changes in software engineering, continuously sharing knowledge with the team.
• Drive efficiency and delivery focus by coaching teams using various tools and agile methodologies. E.g. SCRUM, JIRA etc
• Directly impact customers by managing critical projects, stakeholder relationships, and expectations.
• Actively contribute and drive the overall culture and well-being of the team and wider BB ISP Tribe,
• Support and lead transformational activities across the Broadband Unit, ISP Tribe and across Lines of Business.
The skills you'll need Capability Building Agile Development Culture Building Change Management Microservices/Service Oriented Architecture Technology Strategy Business Analysis Continuous Integration/Continuous Deployment Automation & Orchestration Software Development Lifecycle Business Process Improvement Project/Programme Management Talent Management Decision Making Growth Mindset Performance Management Inclusive Leadership

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.