Spa Host (Maternity Cover)

Lancaster City Council is recruiting for a Spa Host to manage Tranquil Spa at Salt Ayre leisure centre.

This is a fantastic opportunity for the right person to join an enthusiastic and passionate team at the award-winning Tranquil Spa.

Tranquil Spa is a vital part of Salt Ayre Leisure Centre. The successful candidate will have a desire to deliver outstanding customer service. You will be responsible for providing front of house management to the spa and ensure that a professional service is always delivered. You will advise customers on treatments and products and take enquiries and bookings for treatments and spa days.

You will be responsible for managing the performance of the spa team and ensure the spa achieves income targets. You will manage the financial and statistical performance of the spa and be responsible for managing the diary system and maximising income opportunities., At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

This post is temporary to cover maternity leave, from November 2024 to November 2025. The hours of work for this position are 37 per week, on a rota basis and including evenings and weekends. This post is based at Salt Ayre Leisure centre., Lancaster is a great place to work, as well as being part of something special you will also benefit from:

Generous annual leave allowance
Local Government Pension Scheme
A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.