Spa Housekeeping Supervisor at Pennyhill Park

As Spa Housekeeping Supervisor you will ensure that the Spa Housekeeping Team are supervised on the floor ensuring all treatment rooms and public areas are cleaned and serviced to the required standard, and be aware of Security, Health and Safety, whilst exceeding our customers' expectations.,

• Ensure smooth running of guest journey in Spa.


• Ensure all Spa public areas are always cleaned to the required high standards.


• Maintain grooming standards of The Spa housekeeping team.


• Ensuring the efficiency of Housekeeping - all equipment in working order, reporting faults, ensuring actions followed through, assisting the FOH Manager creating processes and procedures to ensure smooth running of the Housekeeping Team.


• Ensure the department is full stocked with supplies and audit the stock on a quarter basis.


• Maximise all revenue generating opportunities through training of what is on offer at the Spa and in Botanica.


• Assist with the training and development of team and ensure the Spa Health and Safety training and is up to date.


• Adapt the rota in emergencies & the absence of the FOH Manager & Duty Manager.


• Champion housekeeping for the Spa.
  
  You will be passionate about delivering professional, efficient and exceptional guest service at all times and will also possess strong organisational skills with a keen eye for detail.