Spa Manager

We provide unforgettable holidays for adults looking to relax, unwind, and rejuvenate. Our spas are havens of tranquillity, offering a range of treatments, therapies, and amenities designed to promote relaxation and well-being. As a Spa Manager at Bodelwyddan Castle you will play a pivotal role in ensuring that our guests leave feeling revitalised and pampered.,

• Oversee daily operations of the spa, ensuring exceptional service and a welcoming atmosphere for all guests
• Manage and train a team of skilled therapists and spa professionals, fostering a culture of excellence and teamwork
• Develop and implement innovative spa treatment menus and packages that align with our brand standards
• Maintain high levels of cleanliness and safety throughout the spa, adhering to health and safety regulations
• Build strong relationships with guests, addressing their needs and ensuring their expectations are exceeded
• Monitor spa performance, analysing trends and implementing strategies to enhance guest satisfaction and drive revenue growth.
  
  Proven experience in spa management or a similar role within the hospitality industry
• Strong leadership skills with the ability to inspire and motivate a diverse team
• Passion for health and wellness, with a solid understanding of spa treatments and therapies
• Excellent communication and interpersonal skills, creating a friendly and approachable environment for guests and staff alike
• Creativity and innovation to develop unique spa offerings that stand out in the marketplace
  
  We are the warm-hearted home of some of the UK's most-loved brands.
We're one great passionate team.We're Warner Hotels.What began as a holiday village in 1932 is now a collection of 15 adult-only country estates, castles and coastal villages.Our hotels offer fantastic food, contemporary dining spaces and leisure facilities along with evening entertainment and plenty of daytime actives including archery, bowling, and rifle shooting. At Warner we believe happy teams equals happy guests. As a business, our aim is to collectively work together to ensure the right environment is created for our talented teams to reach their potential and keep our guests delighted. Why chose Warner Hotels?Our vision is to be the UK's most loved holiday business. We want to create the perfect place to unwind, delighting more guests at our hotels and provide some of the most exciting career opportunities for our passionate and dedicated teams. Working with us will mean you'll get the opportunity to be a part of a collaborative environment with incredibly talented individuals who care to make a difference and consistently want to challenge the norm. Whether you're looking to join us in one of our hotels or our Hemel Hempstead support centre, you'll be sure to be surrounding yourself around teams who are passionately sharing the same great story, the same goals and the same excitement for the future. Our Mission & CommitmentWe're proud of how far we've come, but excited about the future. We've found our niche. We're recognised for our friendly service, our can-do attitude and our innovation. And we're on the cusp of the next chapter. With our 16th hotel on the horizon due to open in 2024, we're on the search for new team members to join us on this incredible journey and share our passion to make one of the UK's most-loved hospitality brands the best it can possibly be.If you wish to know vist www.warnercareers.co.uk.


• Potential live in available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts offers with many national brands and retailers.
• A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)