Spa Receptionist - Cirencester

As Spa Receptionist you will perform a key supporting role in delivering our Spa service. Being the face and first point of contact for our guests you will ensure the warmest welcome providing an exceptional, service to all guests. You will maximise sales opportunities and bookings by way of excellent people skills and product knowledge.

This is not a 'behind the desk' role. As Spa Receptionist you will be on your feet, meeting and greeting guests, providing tours, information and arranging treatment bookings. We are looking for someone who loves to make guests smile every day and has high standards of service and great attention to detail.

Duties include but are not limited to:

Ensure a first-class welcome to the guests, providing guidance and information on the procedures and treatments at the spa.

Manage all calls, queries and bookings daily on the reception desk, maximising sales and processing payments.

Take pride in keeping the spa reception clean, tidy and presented to the highest standards, opening and closing this area each day.

Keep the spa team informed of appointments and changes to the bookings.

Previous experience as a Receptionist, plus experience using reservations and/or booking systems is beneficial. We are seeking people with a positive, can-do attitude, eager to learn and develop their skills.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:

• Staff stays - free B&B.


• 35% discount on food, beverages & treatments.


• Meals on duty.


• Annual holiday increase (up to 33 days)


• Take home goods - cost price.


• Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.


• A range of learning & development courses.


• Anniversary vouchers - dinner with wine for 2.


To view our full range of perks, visit our 'What we can do for you' section on our career's webpage: jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Robin Hutson: 'As with all good hospitality, THE PIG is fundamentally about people; it's the personalities, passion, knowledge, and skills of the people we work with that somehow converge to creating THE PIG experience'.