Spa Receptionist - Surrey

Warner Hotels, Addlestone, Surrey

Spa Receptionist - Surrey

Salary not available. View on company website.

Warner Hotels, Addlestone, Surrey

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 25 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 435aed2cd0d347d98cc3852bb6232c24

Full Job Description

  • As the first point of contact you'll give a warm, friendly and professional welcome to all spa members and guests
  • Answering all requests and queries in a friendly yet professional manner
  • You'll be taking payments for both spa services and retail
  • Supporting the daily Spa operation
  • Handling beauty and indoor and outdoor activity bookings as and when required

    Enjoy working as part of a team
  • Previous experience would be an advantage but not essential as we will train and develop you
  • Good understanding of the characteristics and qualities that customers want from Spa / health and fitness centres
  • A flexible approach is required as this role will involve you working a mixture of shifts including weekends on a rotational basis
  • What skills do I need?
  • Exceptional customer service
  • Organised with an eye for detail
  • Strong communications skills
  • Knowledge of electronic booking systems would be desirable but not essential

    A fantastic opportunity for career development through externally recognised qualification in addition to in-house training and development (Degrees and Apprenticeship level)
  • 20% discount for you, family & friends across our Bourne Leisure bands Warner Leisure Hotels and Haven Holiday (including further discounted breaks within Warner for you, your family, and friend to use)
  • Free use of the gym and leisure facilities
  • Free or 60% discounted food onsite
  • Access to fantastic discounts and offers with many national bands and retailers