Spa Supervisor

Salary not available. View on company website.

Sopwell House, St Julians, St. Albans

Posted today, 20 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 2bf6f243c23c43ceab4843b21ffb49ba

Lead, direct and supervise the spa team in creating an outstanding experience for the customer
Provide consistent high standards of customer service by greeting and assisting customers, and excellent leadership skills own and manage the department
Dealing with membership enquiries and show rounds
Protect employees and customers by providing a safe and clean spa and leisure environment
Ensure all complaints are dealt with promptly and efficiently and in confidence
Assisting with check ins of spa days and overnight breaks
Maintain positive employee relations by keeping open lines of communication within the team
Provide regular performance management support to all operational staff
To perform any other reasonable duties as requested by the Assistant Spa Manager and Spa Manager

Minimum of two years' experience in a similar position in a four / five-star establishment
Experience in customer care to a 5 standard
Good standards of computer literacy in Microsoft Word, Excel, and PowerPoint
Ideal but not required
First Aid and Emergency Responder qualified
Pool Plant trained

Full Time Position £27,000, Wide range of training and development opportunities
Free staff meals and parking
Discounted food and beverage, accommodation and spa
28 days holiday