Spa Therapist

The Spa Therapist plays a pivotal role within the business, driving the revenue in the Spa through effective sales whilst working alongside all other departments in the hotel. As an ambassador for the Spa and all things wellness, this role ensures outstanding guest relations, driving and delivering The Stores brand standards. Providing and maintaining the highest standard of personal appearance and hygiene. Our Spa Therapist will take great care in ensuring that when guests arrive at the spa they are greeted, movements co-ordinated, and needs and requests anticipated. Working alongside the spa team to continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff.

We're looking for someone who is naturally confident and highly driven, with exceptional customer service. The successful candidate will have previous experience of working in a hotel or events venue in a customer facing role, preferably with operational experience. This is a varied role where no one day will be the same, a role that will require plenty of energy and motivation. If this is you then step into the spotlight as Spa Therapist at The Store, Oxford! The role covers weekends and will be on a rota basis and is part time (24 hours per week). T hese are the behaviours that we're looking for : Professionalism Personable Knowledgeable Exceptional Customer Service Adaptable

The Store is a new lifestyle luxury and boutique hotel set in the heart of Oxford. Situated in the historic building of Boswells, a renowned department store and Oxford institution, our 101-bedroom hotel delights guests with a sense of curiosity and wonder, reflecting the rich heritage of the building's former life. Our growing team is already full of dedicated and passionate professionals working hard to see The Store bring a new and refreshed luxury lifestyle hotel experience to the city of Oxford. Cocooned in walnut panelled walls, our luxurious spa is located on the lower ground floor and offers three treatment rooms a steam room, sauna, thermal relaxation area, and gym. Alongside treatments from world-renowned British brand, Oskia. Oskia take a results-driven approach to treatments, combining bespoke anti-ageing techniques, drawing both on traditional knowledge and modern advancements, to leave the skin, body and mind rejuvenated and glowing. Oskia facials, massages, body treatments, personal training and yoga are available to guests of The Store, and the public. We have created something special, and we are looking for a talented part time Spa Therapist to help us drive this forward., Legacy - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building's past by carrying forward a legacy of enchanting guests with a sense of delight and wonder. Discovery - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups. Innovation - The Store is more than just a hotel it's a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services. Community - As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together. At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars : Legacy, Discovery, Innovation and Community including all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

• 28 days annual leave (increasing to 33 days after 5 years' service)
• Flexible rotas
• Delicious and nutritious meals on duty
• Ongoing training provided - both in house and external
• Career progression and development - we invest in our people
• £12.00 per hour plus 5% on treatments
• Discounts at the hotel for family and friends
• Discount with Experience Oxfordshire Perks for Partners
• Royal Cars taxis 50% discount for our people (to and from work)
• Refer a Friend Scheme
• 25% off spa treatments and thermal suite access
• 50% off Oskia skincare products
• Family and Friends discount
• Fully equipped team canteen
• Hospitality Rewards; health and wellbeing benefits and perks for everyone (high street discount, restaurants and Employee Assistance)
• Brand pillars - we have four pillars that we live and breathe every day!
• Opportunities to socialise and celebrate - birthdays, work anniversaries and big life moments!
• Fundraising initiatives - we support the community and like to give back, in 2023 we walked for wellbeing supporting Hospitality Action.
• Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that.
As the hotel grows more benefits will become available.