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Spa Therapist - Harrogate

Grantley Hall, Harrogate

Spa Therapist - Harrogate

Salary not available. View on company website.

Grantley Hall, Harrogate

  • Full time
  • Permanent
  • Onsite working

Posted today, 25 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: c8637af7aad04c3b8212604968b196a9

Full Job Description

  • Provide outstanding guest experience through delivery of the treatments to our guests
  • Work as part of a team, ensuring guest satisfaction, delivering an outstanding service to all guests.
  • Undertake reception and administration duties if required
  • Ensure that Health and Safety guidelines and practices are adhered to by team members, members and spa clients to ensure safety is maintained at all times whilst using the spa
  • Ensure that sales tools are effectively utilised at all times to maximise the sales process
  • Follow all of the spa standards and protocols
  • Be knowledgeable on all products used in the Three Graces Spa to utilise all opportunities to promote and upsell products to Spa guests
  • Ensure guest satisfaction, delivering an outstanding service to all guests
  • Be brand ambassador for our product houses, offering retail and homecare advice to all guests
  • Enjoy a balanced workload with a limit of no more than 4 massages per day to ensure your well-being and prevent repetitive strain injury (RSI).

    Have a beauty qualification at NVQ Level 3, or equivalent is essential
  • Be a confident and self-motivated individual, who presents themselves in a professional persona in all circumstances
  • Previous experience working as a Therapist in a Spa is essential
  • Excellent verbal and written communication skills required
  • Experience of working within a team
  • A passion to provide holistic and beauty therapies according to your specialisations to a five star spa service standard
  • Possess a drive to learn new and innovative ways of working within a Five Star Spa for the benefits of the team's health and fulfilling the customers bespoke Wellness aims
  • Have an NVQ Level 2 in manicure, pedicure and waxing, or the equivalent

    Service charge typically over £200 per month (£2,400 per year)
    • All applicants must be able to provide evidence of their Right to Work in the UK Nestled within the rolling North Yorkshire countryside, Grantley Hall is a historic property dating back to the 17th century that offers a seamless fusion of stately grandeur and contemporary luxury. A member of Relais & Chateaux and PoB Hotels, the five-star hotel boasts an impressive array of 47 opulent bedrooms and suites. Complemented by a selection of five indulgent restaurants and three exquisite bars, combined with an award-winning spa and cutting-edge gym, Grantley Hall stands out as a uniquely distinctive luxury hotel experience. Join our team as a Spa Therapist and offer exceptional care in our luxury, air-conditioned treatment rooms that boast spacious, above-ground designs with serene views of outdoor spaces. Please note, our Spa vacancies will require weekend and evening work on a rota basis., Grantley Hall offers a wide range of benefits and opportunities for all employees:
  • A monthly service charge - typically £2,400 annually
  • 31 days holiday increasing to 33 days with length of service
  • Access to earnings before payday (Wagestream)
  • Free parking
  • Complimentary meals when on duty
  • Discounted modern and spacious live-in accommodation
  • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
  • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
  • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
  • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
  • Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels
  • Complimentary bespoke uniform and annual shoe allowance
  • Free sight tests for those eligible
  • Onsite Team Gym with professional induction
  • Refer a Friend Scheme where you can earn up to £1000
  • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'
  • Grantley Academy to support your development
  • Annual paid volunteering days

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