SPA Triage Clinician

Are you looking for a new and exciting opportunity with flexible working hours? Come and join our SPA Team! No matter what stage in your career you are at, The Single Point of Access (SPA) is a great place for nurses and allied health professionals to develop their careers by utilising their knowledge and skills to improve patient outcomes and deliver an excellent service to those who contact our service. As a Triage Clinician, you will be given a high degree of autonomy to reach a safe and appropriate disposition that may include providing advice and guidance, onward referral to a Sirona team or signposting to the most appropriate service for their needs, always being an advocate for the patient, SPA, own profession and for Sirona. You will work alongside our diverse team of Triage Clinicians and health navigators who are responsible for processing the routine referrals and urgent callout requests that are received for adult patients within Sirona boundaries. You will work alongside a compassionate leadership team who accommodate their staff. We can offer full time, part time and flexible working patterns. Hybrid working is available after your initial 6-week training. As a SPA Triage Clinician, you will be working across the following areas:

• Warmley Busines Park - South Gloucestershire
• Withywood Centre - South Bristol
• Castlewood - Woodspring
This is a fast paced and dynamic environment operating between the hours of 07:30 and 20:00.Main duties of the job In this role, you'll be working as a SPA Triage Clinician, ensuring everyone who accesses the service receives a high quality of care that is underpinned by the Sirona values that revolve around "taking it personally." Utilising your clinical knowledge, problem solving ability, leadership skills and experience, your responsibilities will include:
• Person-centred triage of referrals using telephone and/or video consultation methods in the future.
• Providing advice and reassurance to patients, their relatives, friends and carers.
• Raising any safeguarding or other concerns identified in compliance with the organisations policies and procedures.
• Identifying service users' needs and establishing the timeframe in which care is required including those needed to help in preventing unnecessary hospital admissions or to facilitate an early discharge from hospital.
• Allocating triaged referrals to the correct service and signposting to other partners as appropriate.
• Supporting clinical and non-clinical colleagues within and outside of SPA through shared decision making and professional guidance.
• Keeping own knowledge and skills current through a commitment to Continuous Professional Development and the timely completion of mandatory and other essential training.
• Actively participating with individual and group supervision including one to ones and personal development reviews (PDR's).
• Maintain complete and accurate documentation using EMIS.
  
  We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist healthcare services across Bristol, North Somerset and South Gloucestershire. For us, it's about the personal approach; we take pride in what we do and deliver the high standard of care we would expect for ourselves and our families.
At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, people and communities. We welcome applications from all who feel they have the skills and attributes to make a real difference.

We offer NHS Agenda for Change Salary, Terms and Conditions and the NHS pension scheme plus much more!Please see the benefits leaflet attached to this advert for details. We offer NHS Agenda for Change (AfC) salary including annual leave supplement, Stakeholder pension, a range of health and wellbeing incentives, high street discounts, plus much more!