SPAR - Post Office Cluster Area Manager

As a Post Office Cluster Area Manager, you'll oversee the operations of multiple Post Offices, focusing on maximising transactions, profitability, and service standards. You'll ensure compliance with company and legal requirements while providing guidance and support to teams. Here's What You Can Expect to be Doing

• Manage staffing, costs, uniforms, and equipment.
• Control stock and cash levels, ensuring accurate orders and audits.
• Adhere to Health & Safety guidelines and ensure staff are trained.
• Ensure compliance with Post Office Ltd procedures.
• Review stock and financial reports, ensuring accurate remittances and deliveries.
• Monitor customer service standards, security procedures, and handle complaints.
• Conduct branch visits to support operational improvements and team performance.
• Collaborate with Area Managers and communicate effectively with staff.
• Attend key meetings and assist in emergency office cover when needed.
  
  We're seeking a positive, solution-focused leader with excellent communication skills and a passion for driving team success.
You'll need to be detail-oriented, proactive, and capable of identifying opportunities for improvement. Strong time management and a customer-first approach are essential, as is the ability to inspire and support your team to deliver outstanding results.

Salary: Competitive Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience. Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future. More About the Role, Loyalty Award - You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.85 per hour which will paid to you in a lump sum on the pay day after your anniversary date. Apprenticeships and further training - We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business. Staff Discount - We want to make a difference where we can, that is why you will receive a current store discount of 20%. Learning and Development - We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications. Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical, and emotional issues.