Specialist Administrator

To undertake all administrative functions related to the roles and responsibilities of the Quality and Safety Team. The role involves confidential record keeping, management of
complex databases, coordination of high level meetings including comprehensive minute taking, project work, and personal assistant duties. The post holder will be required to work to a very high standard and work autonomously without supervision, organising and prioritising their workload on a daily basis to accommodate short deadlines, support team working within a sometimes pressured environment. The post holder must possess detailed knowledge of Microsoft Office (including Word, PowerPoint, Excel and Outlook) to work confidentially and professionally at all times.
The post holder will demonstrate a significant level of initiative in the organisation of workloads and will be required at times to make decisions and have the confidence to escalate issues in a timely manner. The post holder will be required at times to be the first point of contact for teams/customers, providing telephone and email support. The post holder will need an organised and flexible approach to their workload and have the skills to manage complex and sensitive information supporting a busy department., Lead on and establish administrative processes to support the Quality & Safety (Q&S) Team in conjunction with the other Administrators. Provide confidential administrative support. Receive & manage highly confidential complex and sometimes distressing information. This requires an understanding of information sharing framework & the ability to recognise appropriate processes on a case by case basis. The ability to prioritise & recognise events that require urgent actions/escalation. To review & format procedural documents whilst monitoring compliance in relation to review dates. Co-ordinate agendas/papers, take minutes at multiple high level meetings. To prepare reports for committees, including Provide Board. Type up complex action plans & monitor the actions to ensure deadlines are met. Escalate non compliance of actions appropriately. To maintain complex databases & produce reporting dashboards to support clinical leads in producing quality assurance reports. To
create presentations from supplied information. Receive telephone calls & deal with issues that fall within the remit of the job description. Monitor all incoming communications, distribute, prioritise & escalate as required. To provide PA support to clinical members of the Q&S Team. To include diary management & arranging venues & attendance lists. Support the management, storage & distribution of controlled stationery. Any other duties commensurate with the role as required., + If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.
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Closing Date
Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.
Professional UK clinical registration required for the role?
If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.
COVID-19 Vaccination
Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.
We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.
Anti Fraud
Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.
Disability
If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [email protected].
Work Trials
Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Successful Applicant:
You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.
The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.

Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.