Specialist discharge coordinator

As a Discharge Case Manager, you will be aligned to specific hospital inpatient areas and will be responsible for a case load of patients at all levels of complexity to progress their hospital journey from admission to discharge.

You will play a vital role within hospital flow and be the escalation point to progress the patients' hospital journey and in turn facilitate a timely discharge with the aim to meet every patient's Estimated Dates for Discharge (EDD) with the overall objective to reduce the hospital length of stay

Ensure that patients, relatives and carers are provided with information about discharge planning and have that information explained, so that they can be supported in their decision making to help promote and enable independence in a timely manner

To participate in a new Pathway 1 Discharge Pathway across local boroughs; working closely with the hospital social work team and community teams to refer appropriate patients for bridging packages of care. This role includes completing these referrals and co-ordinating the discharge of non-complex pathway 1 patients, ensuring they are discharged home in a timely manner., In liaison with ward staff, community, social services and other healthcare colleagues facilitate timely, appropriate and safe discharge of patients.

Act as a trusted assessor for care homes and community bed settings by completing the initial discharge conversations and all relevant discharge paperwork.

Complete initial discharge conversations with patient and their families to determine home situation and any concerns

Ensure Early Discharge Notification (EDN) to be completed within 24 hours of hospital admission,

Needs Based Assessment (NBA) and any other onward referrals are completed in a timely manner

Assist ward staff to complete Fast track paperwork Accordingly

become P1 pilot coordinator to complete phone referrals to the appropriate Home 1st teams

Work as part of the hospital-based discharge team to ensure standards relating to discharge practice

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.