Specialist Optometrist dedicated to Telephone Triage

We are recruiting Community Optometrists to join the existing high-quality Eye Casualty Telephone Triage Service. You will be employed as part of our Oxford Eye Hospital team. 1 day a week 7.5 hours. All applications welcome to discuss at interview., The role is key to the success of eye casualty and to support our colleagues in primary care and community practice. You will need sound professional decision-making skills and good communication skills to be able to triage calls from community colleagues, GPs and patients to ensure that the patients are directed to the correct eye care provision in a safe timeframe. You will need to be comfortable in the use of multiple IT interfaces at a time. There will be access to second opinion from senior ophthalmologists/ clinicians for complex cases. Full training will be given., To work closely within the eye casualty team to deliver a comprehensive telephone triage service to highest standards of quality and care and making autonomous decisions using clinical and diagnostic ophthalmic knowledge and experience.

To work within your level of competency and within eye hospital guidelines seeking advice from and senior colleagues, as required, for safe practice.

To utilise a range of IT systems to access phone line, multiple electronic patient records systems and record relevant findings and triage outcome management plans.

Liaise with community optometry colleagues, GPs, ophthalmologist and other professional groups, as needed, on case by case basis.

To work efficiently to maximise the number of calls actioned each session.

To participate in and contribute as required to teaching and training relating to role.

Undertake audit as required.

You must have appropriate UK professional registration.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.