Spiritual Care / Trust Death administrator

The Spiritual Care team and Bereavement care team at University Hospital Southampton (UHS) are looking for an enthusiastic, detail orientated and compassionate administrator to join the Patient Experience team. The role will be split between both services. You will be the first point of call and therefore you will need to have exceptional communication skills. You will be competent in your area of work whilst prioritising your workload. This role is vital to the smooth running of our services and has a significant impact on our patient's and families experience.
UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. Development of our staff is central to the delivery of high quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression., You will need to meet the day-to-day administrative requirements of both the Spiritual Care and Bereavement Team. This will include, but not limited to answering phone calls and emails to the department, processing referrals from staff and patients appropriately, maintaining patients records accurately, assist with the ordering/maintaining of stationary, create comprehensive documents in PowerPoint/Word, and arranging meetings and events. Furthermore, you will be supporting administration of hospital deaths.
You must be able to communicate effectively and efficiently to the relevant people. You will have the ability to multi task as well as being a team player helping to develop and instil positive change in the workplace., Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.
UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.